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  1. #1
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    What is the use of defect tracking tools?

    What is the use of defect tracking tools?

    except than time , cost etc.

    y I'm asking, because we can maintain the defecting in word format or xls sheet than y we purchase or use these tools.
    sandy

  2. #2
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    Re: What is the use of defect tracking tools?

    Scalability and traceability have to be a couple of the biggest reasons for using a proper tool rather than a file or spreadsheet which provides neither.

    This article provides an overview of various methods of tracking defects with pros and cons of each, http://www.ozibug.com/www/quality_sw_dev.html .

    [ 02-05-2004, 10:15 PM: Message edited by: torttech ]
    Jill

    http://www.ozibug.com - quality web based bug tracking

  3. #3
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    Re: What is the use of defect tracking tools?

    Truly, you can track issues well by word/excel if the size is small.

    But when the issue/defect size grows to some certain level (more than 100 for example), you will perceive its difficulty for tracking by word/excel. You will be forced to switch between open/close, ******/non-******, hard-to-fix/easy-handling issues, adding numerously notes, etc..., you will be lost in defect sea

    personally, I think, if the issues are more than 100, Tracking tool is non-dispensible

  4. #4
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    Re: What is the use of defect tracking tools?

    sandeepgadiya:

    A good defect tracking tool can be indispensable!

    While Excel is fine for "small" project, as mentioned above, you are still missing some key functionality:

    1.) Ability for more than 1 person to log a defect.
    2.) As mentioned above - traceability!
    3.) Reporting - although this can be done with Excel, a good defect tracking tool can handle this better
    4.) Central repository for defects - very useful if you test more than 1 application
    5.) Auto E-mail notification

    This is obviously a very short list, but you get the idea. Simply put, a defect tracking tool is a tester's "system of record". A central repository for reporting issues, keeping track of their status, producing reports for management, and keeping the "pulse" on the health of a project.

    Hope that helps!!

    -J Tester-

  5. #5
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    Re: What is the use of defect tracking tools?

    As always: it all depends on your needs. Just ask yourself the question 'What do I require?'.
    Then look what tool fulfills your requirements.

    Requirements also have the nature of changing. So it is very likely (= certain) that your requirements for a defect tracking tool will change, forcing you to more sophisticated tools over time.

    Seems logical to me to start with Excel, move to an open-source or other tool, and finally develop some very specific routines around it if no tool seems to have this specific feature.
    Kind regards,
    Steven Deneir
    www.geocities.com/belgiansqa

    Flowing water never goes bad; our door hubs never gather termites.

  6. #6
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    Re: What is the use of defect tracking tools?

    Steven has some key points above.

    While defining what you need now, also keep in mind and plan for what you may need for the future in terms of expandability and functionality, etc. If the tool you purchase today (if a commercial solution is the way you decide to go) can also meet your needs in the future, then aren't you better off?

    Also, do remember that the defect tracking solution should fit into your processes, and support them, not the other way around.

    Cheers!

    -J Tester-

  7. #7
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    Re: What is the use of defect tracking tools?

    The biggest advantage of defect tracking tools is in my opinion that the status of the different defects is directly visible to the management, in real-time.

    So every second of the day they (management) can get a direct and accurate overview of the status of a defect.
    The problem with xls and word is that it's not real time.

    Regards,
    A. DataBalkVeenendaal
    Tijn

  8. #8
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    Re: What is the use of defect tracking tools?

    I thing the biggest advantage is the history of a Bug. You can see wether the bug was reopen od not. Or you can see who made the first fix (when the bug is reopen).
    If you choose a web based bug tracking tool, you and your managment can take a look form every where in the world.
    You can save your queries and reports, so you see the bugs or your workload every time in the same formatting. And last but not least, you can only see your bugs! If you are working with your company alone in the project it's no problem to see all bugs, but image a szenario where many companies are working together. Normally company A shouldn't see the bugs of company B. Maybe because they are competitors in their business segment.

    M. Böll
    Germany

 

 

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