Is there any way to format the defect sheet in Trackrecord, so I can seperate the fields into a section for QA and a section for Dev. Also is there any way to customise the font and colour for a certain field.
I asked the same question (colours) to a Compuware consultant and I was told "No". So, exciting grey it is.
What we do, however, to diferentiate the fields between testers and developers at the different stages of the defect lifecycle is to use rules. So when a developer is fixing a defect, the title/description/how found/version found/etc fields are disabled. And when a tester is retesting a defect, the resolution details and some other fields are disabled.