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thomasdfg

How an Ideal Day Should Be for a Tester and a Test Lead (with Problems and Solutions)

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by , 05-17-2016 at 03:52 AM (141 Views)
When we all start our work day, in some way or the other we wish the day to end soon. No one wishes to get stuck into an issue which would demand us to stay and work till late, but 70% of the times the days do not go smooth as we wish.
Benefits of Daily Task Planner

1. Keeps data handy Ė these days many organizations demand you to provide details of hourly activities on a daily basis. So, this will help you fill your timesheets.
2. This tracker helps you provide the data that is required for statistical or reporting purpose. Say, if you are asked about the work you did two weeks back, you will not have to provide it based on what you remember but you can refer to the planner and provide the exact data accordingly.
3. Easy to maintain Ė it hardly takes 10 minutes in a day to update this planner.
4. Can be used by Team leads with slightly tweaking the template. (I have attached Test Lead version also)
5. Can be maintained as a local copy so individuals can edit as and when they feel.

Test Leadís Day

A Test Lead is one who does the entire role of a tester and has an additional responsibility of managing a team, interacting with other teams and providing timely reports to management. If any tester comes across an issue, their first point of contact remains their test leads. Having said that, a test lead should make sure they are reachable whenever required. This doesnít mean they need to be in office before the team arrives or leave office after the whole team has left. All they need to ensure is being flexible and available either in person or on call. In many of my past instances, I have seen the team reaches office ahead of leads and they donít have what they are supposed to do for the day. Ideally, it should be their responsibility to ensure that the work allocation is done and the team is aware of their assigned tasks. As a best practice, itís always good to check your emails as first thing in the morning. For teams operating in an onshore-offshore model, plans might change overnight. It can be that a priority items you were working yesterday is no longer a priority and is made out of scope or it could be someone elseís task. Also, the next thing is to keep the team informed about updates. Many projects follow a trend where the whole team is kept in the loop on email threads so they are aware of the changes. Some projects just keep the leads in the email threads. In such cases, it becomes the test leadís responsibilities to keep the team informed about the changes in the plan. A Team Leads responsibility just doesnít end at allocating the work to the team, they should be well aware of all the functional requirements so they can be able to assist the team with any type of technical challenges faced in a day. Most of the projects follow a cut off time when they need to send daily status reports, hence team leads need to ensure they receive the status of each of their team members before they send a consolidated report to their higher levels. Before they wind up their day, they should send timely status reports.

Testerís Day

Most of the junior testers just do what they are asked to. Hence, they will wait for their test leads to assign task to them. Itís always good to have a word with the team lead on the assigned task to make sure that both are on the same page. So start the day by discussing the tasks and if you foresee any associated hindrance. It is also important to raise concern if during the day you come across any obstacles and it needs immediate attention. Such matters should be discussed and sorted out at the earliest. The testers should be flexible. There can be instances where during the test case review, the testers have to present their test cases. For important test reviews, it may be the case that testers need to stay back after office hours. Before they end their day, a tester should ensure assigned tasks for the day are completed. There can be instances where not every assigned task can be completed on the same day, in such situation it is better to just drop a note or discuss and update the test lead about the progress. Nothing holds value if not reported on time and with proper data. A tester has to ensure before they wind up their day, they should send a complete status report on the assigned tasks. They can include details on other challenges faced or details on any pending work in the same email. This depends on the project protocol also. Many projects require tracker updates and many require data to be sent via emails.

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