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Software Testing Industry Challenges

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by , 12-13-2014 at 09:48 AM (1085 Views)
In order to attain the growth predicted, India and the software testing industry will need to take various measures to mitigate the challenges faced by Software Testing players:

Commoditization/Comprehensiveness: As a result of the low-entry barriers to provide testing services, the segment faces an imminent danger of being commoditized unless, players create differentiators in terms of new delivery models, use of emerging and innovative technologies to provide services and develop domain expertise. Fulfilling customer expectations and standing out as a specialist amidst the plethora of service providers is an arduous task for players.

Talent: Increased competition among organizations for a limited employable talent pool has led to higher attrition rates. Organizations are implementing various employee engagement measures to attract and retain talent. They have either set-up internal academies and Centers of Excellence or have tied-up with external training institutions to upskill/cross-skill employees and are making efforts to promote testing as an attractive career opportunity. Organizations also need to engage with domain specialists to cater to the increasing customer requirement.

Innovation: To remain competitive, organizations have to continuously innovate and provide
value-added specialized services. However, the increasing cost for innovating and lack of capabilities required is a major hinderance.

Branding and Outreach: With the emergence of other low-cost locations providing similar services, there is a need to create awareness and visibility for promoting India as preferred destination for Software Testing services. All the key stakeholders including the government, organizations and trade bodies have to actively initiate steps to take this forward.

Reference: NASSCOM

Ronak Shah
Practice Head (Software Testing/ QA)
CIGNEX Datamatics

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