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True Agile - Principle- Customer Focus

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by , 03-23-2015 at 11:01 AM (243 Views)
True Agile - Principle- Customer Focus

The four values of the Agile Manifesto (Individuals, Customer, Working Software and Change) are further elaborated in twelve principles. The first principle is
“Our highest priority is to satisfy the customer through early and continuous delivery
of valuable software. “

Consider Facebook - new features roll out on a daily basis. One of the challenges for the fast growing LinkedIn, is the pace of Facebook’s feature rollout. LinkedIn has a remarkable customer focus – professionals throughout their career. Facebook’s origin in college life quickly leaped beyond to anyone 13 years or older. The numbers speak volumes about the perceived value. (Add in Twitter and you have the three social network utilities that every global enterprise feels compelled to “share” they’re on!) LinkedIn has over 90 million users and Facebook over 500 million. The method for LinkedIn, seems to involve a little slower innovation cycle than Facebook – still lightening fast by 2001 standards (when the manifesto was published). The two professional and social networking companies are indeed competitors.
Today, think about how customer focused your business is and how quickly they move to deliver. The results may surprise you!

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