I compared and tested both Silk & TestComplete with respect to the features and usability of the tool and wonders that TestComplete offers more or so everything which Silk does, even more I would say, but there is a huge difference in the cost. TestComplete is much much cheaper than Silk. Please help me understand the reasons or is there anything which I am missing out on Silk which makes it expensive.
Re: Why TestComplete is so much cheaper than Silk?
Suri, AQA do not offer telephone support for Test Complete, (hence the popularity of this forum) so that could be one factor that helps explain the cost disparity. However, I have not used Silk recently so I have no idea if the quality of their telephone support alone would justify the cost. I suggest you include support as a factor, just like features and usability, when evaluating any software purchase.
In my opinion, if you go with Test Complete, and you read the product Help thoroughly, and you read the articles in the AQA support site and this forum frequently, you won't be sorry! I know that's a lot of 'AND's but you have to do something yourself if you want the cheaper product!