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  1. #1
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    Outsourcing organizations for QA automation

    Ha anyone here used the outsourcing organization for their automation purposes?
    Can you please describe the process?
    What to be aware of? What to look for?
    Can you recommend anybody for that?

    Thanks in advance.

  2. #2
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    Re: Outsourcing organizations for QA automation

    For the most part companies would be advised to test the code they receive and are planning to deploy, rather than to outsource the testing, with the exception of the initial unit testing or system testing that needs to be done prior to the delivery of that code. The reason is simply that you need to inject a dose of reality in testing, such as to expose the application to the users in advance of a full deployment, in case there are any usability issues that were not anticipated in the design and that will not otherwise be found.

    There are many experienced testers on this forum that could, in fact, perform this kind of testing on an outsourced basis and do a good job of it. I still think it is better still to do that testing in conjunction with the end-users to make sure it includes a review of any possible usability issue that you come across. Sometimes we might consider something weird when the user thinks it is fine, and at other times we take something for granted that causes a mental meltdown when the code is finally deployed. Anything that prevents that is preferable.

    Specialized testing, such as load/stress testing, is often outsourced because many development organizations don't have the resources to do that type of testing. Also, test automation may employ outsourcing to specialists in that area.

    I would suggest you let the prospective outsource services provider sell you on the benefits of the outsourced services relative to your inhouse test facilities or part-time contract testers. There is a need to have clear audit trails of what was tested, to demonstrate test coverage and to keep track of the problems found. Of course you look for references, companies where they have done a good job before.

    As for recommendations, you have not revealed the area where you are located, so that was probably a test, right?
    Frits Bos, PMP
    frits_bos@hotmail.com

  3. #3
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    Re: Outsourcing organizations for QA automation

    Hello Frits Bos and all,

    I am actually looking for an experienced and reputable company for the automation part. I didn't say that we are going to substitue manual and exploratory tests, vice ersa we are willing to free some time for our QA to do more fun staff.

    So the question stays. We need to save some money and we need the scripts fast.
    Does anybody know any good automation companies?

  4. #4
    Moderator JakeBrake's Avatar
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    Re: Outsourcing organizations for QA automation

    ...
    So the question stays. We need to save some money and we need the scripts fast.
    Does anybody know any good automation companies? [/QB]
    <font size="2" face="Verdana, Arial, Helvetica">Define fast. Hopefully you are aware that money-savings is best achieved by having a robust classic QA process and good requirements, design, and development practices. Relying upon test automation (and not solely) for money savings is okay if you understand that your ROI may take time to materialize. I would recommend you define fast and be prepared to drop that as a requirement.

    [ 03-14-2005, 02:59 PM: Message edited by: jpensyl ]

  5. #5
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    Re: Outsourcing organizations for QA automation

    By fast I mean we need to start the process ASAP not hurry the results. [img]images/icons/smile.gif[/img]
    There is a limit to what can be done withing the period of time but you have to agree that the sooner you start the journey the sonner you'll get to your destination.

    So does anybody know any good companies?

  6. #6
    Moderator JakeBrake's Avatar
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    Re: Outsourcing organizations for QA automation

    I'm sure someone will step up with a recommendation!

    I think "the sooner you start the journey the sonner you'll get to your destination." has actually been re-phrased:

    "the sooner you start the journey with a good plan and reasonable expectations, the better off you will be when you get to your destination."


    [img]images/icons/smile.gif[/img]

  7. #7
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    Re: Outsourcing organizations for QA automation

    jpensyl:

    you put a smile on my face. Thank you. [img]images/icons/smile.gif[/img]

    I agree one hundred percent. Any recommendations?

  8. #8
    Moderator JakeBrake's Avatar
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    Re: Outsourcing organizations for QA automation

    Email the addr in my prof. I may have a couple you could check out.

  9. #9
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    Re: Outsourcing organizations for QA automation

    jpensyl:

    I have sent you an email a couple days ago.
    I can resend it if you haven't received it.

    Thanks, T

  10. #10
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    Re: Outsourcing organizations for QA automation

    resend plz

 

 
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